Volunteer
Could you support us by volunteering at your local Durham Dogs & Cats Home charity shop and help fund the care for hundreds of unwanted dogs and cats across the North East of England?
Volunteer at Durham Dogs & Cats Home
Every Durham Dogs & Cats Home shop needs an amazing team of volunteers to make it a success and we are on the lookout for people to join us. Our shops raise vital funds to support our mission to provide a temporary place of safety for dogs and cats in need, offering them the care and compassion they deserve until we can find them loving forever homes.
There are many different ways you can help and even a couple of hours a week will make a difference as a Volunteer Shop Assistant. Your role is to assist in the day to day running of the charity shop, to maximise sales and profitability and to be the public face of Durham Dogs & Cats Home. Your main tasks are to assist and serve customers, to process stock including sorting, pricing and hanging of donated items and to promote public understanding of what Durham Dogs & Cats Home does and the importance of raising funds through the shop.
Are you a team player, do you enjoy building relationships with people, can you go that extra mile when it comes to customer service?
Durham Dogs & Cats Home can offer you the chance to develop retail skills for your CV, volunteer to donate your time in a flexible way to suit you, and to make new friends.
If you are friendly and enjoy being part of a team and working with the public, if you want to develop customer service skills and are at least 18 years old then get in touch today and talk to us about volunteering in one of our charity shops.
We are also looking for cattery volunteers to help care for our cats until they find new homes. You need to be reliable and able to commit to a morning or afternoon every week. This is a very rewarding role within a committed and friendly team.
If you would like to volunteer, please complete the form below and we’ll be in touch.
Our Available Volunteer Roles
Role: Volunteers are required to support our Durham Dogs & Cats Home charity shops based in Hartlepool and Chester-le-Street. Please see https://durhamdogsandcats.org.uk/charity-shops/ for further details
Duties: Welcoming and assisting customers, managing and displaying stock, serving customers, handling transactions and keeping the shop clean and tidy
Person Specification: Over 18, reliable, confidence in working with the public, verbal communication skills, professional and able to work as part of an effective team
Email hello at durhamdogsandcats.org.uk or pop in to one of our shops to find out more or apply to join our friendly team.
Role: Volunteers are required to help provide exercise, playtime and socialisation for our dogs who are waiting to be adopted.
Duties: Walking the dogs, socialising and interacting with them in our outdoor playpen and providing stimulation to relieve the boredom from being in kennels.
Helping at some of our fun events, such as our dog walks and annual dog show.
Person Specification: Reliable, happy to be out in all weathers, confident around dogs of all sizes. Able to follow instruction and follow our dog training protocols. Able to work as part of an effective team
Role: Volunteers are required to help in our cattery. Providing essential care, socialisation and interaction which makes a huge difference to their daily life whilst in our care.
Duties: Cleaning the pens, equipment and communal areas, feeding the cats and providing interaction and socialisation.
Person Specification: Reliable, cat experience, able to work alone and as part of an effective team
Role: Volunteers are required to drive our van to transfer donations between our shops and rescue centre.
Duties: Collecting donated bedding, toys, food etc. from our charity shops in Chester le Street, Hartlepool and Seaham and bringing it to the Centre at Coxhoe.
Taking shop donations from our Coxhoe Centre to our Charity Shops.
Person Specification: Reliable, friendly, at least 3 years driving experience with a clean driving license.
Apply to volunteer at Durham Dogs & Cats Home
Complete the form below or download and complete our volunteer application form and send to:
Durham Dogs & Cats Home, Cornforth Lane, Coxhoe, Durham, DH6 4EL or email it to [email protected]. You will then be invited to attend a welcome meeting.
